Mayor Announces SF311 Services to Assist Residents & Homeless

San Francisco, CA – October 9, 2015 – (RealEstateRama) — Mayor Edwin M. Lee today announced new enhancements to San Francisco’s 311 system to allow residents to more easily notify the City of homeless people in need of well-being checks so that Homeless Outreach Teams, Department of Public Health staff, and San Francisco Police can respond and assess the need for medical treatment or services more efficiently. Before these enhancements, constituents did not have a one-stop, seamless option to alert the City about homeless people who might be in distress. The SF311 app provides an alternative to communicate with the City without calling 911, but the 311 app should only be used for non-emergencies. The enhanced SF311 app will also help the public report aggressive behavior as well as encampments, used syringes or abandoned shopping carts.

“Today, we take a step forward as a compassionate City, providing this new way for constituents to let us know about a person who needs a well being check,” said Mayor Lee. “Walking past someone suffering on the streets does not reflective our San Francisco values. Our residents want to help, and we are providing easy ways for them to do that. These enhancements to the SF311 app will give people who live, work, or visit San Francisco a way to let the City know about homeless residents who might need help accessing safe, clean emergency shelters, vital services or finding permanent housing.” Read more.